Privacy Policy

1. Introduction

PRZ Tax & Accounting ("PRZ Tax", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, contact us, engage our services, or otherwise interact with us.

By using our website or engaging our services, you agree to the collection and use of your information as described in this Privacy Policy.

2. About Us

PRZ Tax & Accounting provides professional taxation, accounting, bookkeeping, BAS preparation, payroll, cloud accounting, business advisory, and related financial services to individuals, sole traders, partnerships, trusts, and companies throughout Australia.

For privacy-related enquiries, please contact:

3. Personal Information We Collect

We may collect personal information including:

Personal Information

• Full name
• Residential and postal address
• Email address
• Telephone number
• Date of birth
• Occupation and employment details

Identification Information

• Tax File Number (TFN) where authorised by law
• Australian Business Number (ABN)
• Driver licence or other identification details where required
• Company, trust or partnership information

Financial and Taxation Information

• Income and employment records
• Bank account details
• Tax return information
• BAS and GST records
• Payroll information
• Superannuation details
• Investment and property information
• Business financial records
• Accounting software data

Website Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Date and time of visits
• Referring website information

4. How We Collect Personal Information

We may collect personal information:

• Directly from you through forms, emails, phone calls, meetings and consultations
• Through our website contact forms
• From your authorised representatives
• From government agencies where authorised
• From accounting software platforms and financial institutions with your consent
• Through cookies and website analytics tools
• From publicly available sources where permitted by law

5. Why We Collect Personal Information

We collect personal information to:

• Provide taxation and accounting services
• Prepare and lodge tax returns
• Prepare Business Activity Statements (BAS)
• Provide bookkeeping services
• Deliver payroll services
• Provide business advisory services
• Verify identity and authority
• Respond to enquiries and support requests
• Manage billing and payments
• Comply with taxation, legal and regulatory obligations
• Improve our services and website functionality
• Communicate important updates and service information

We only collect information that is reasonably necessary for our business activities and professional obligations.

6. Tax File Numbers

Tax File Numbers (TFNs) are collected only where authorised by law and solely for taxation-related purposes.

TFNs are stored securely and handled in accordance with Australian taxation legislation and privacy requirements.

7. Disclosure of Personal Information

We may disclose personal information to:

• Australian Taxation Office (ATO)
• Australian Securities and Investments Commission (ASIC)
• Superannuation funds
• Financial institutions
• Government departments and regulators
• Professional advisers and consultants
• Legal representatives
• Cloud accounting software providers
• Technology and IT service providers
• Contractors assisting in the delivery of our services

We only disclose personal information where:

• You have authorised us to do so;
• Disclosure is necessary to provide our services; or
• We are required or authorised by law.

We do not sell or rent personal information to third parties.

8. Overseas Disclosure

Some third-party service providers, cloud hosting providers, software vendors and technology platforms used by PRZ Tax & Accounting may store or process data outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled securely and in accordance with Australian privacy laws.

9. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Security measures may include:

• Secure hosting environments
• Password-protected systems
• Data encryption
• Multi-factor authentication
• Restricted access controls
• Secure backups
• Software updates and security monitoring

While we take reasonable precautions, no electronic transmission or storage method can be guaranteed to be completely secure.

10. Cookies and Website Analytics

Our website may use cookies and analytics technologies to improve website performance and user experience. Cookies may be used to:

• Remember user preferences
• Analyse website traffic
• Improve functionality
• Enhance website security

You may disable cookies through your browser settings, however some website features may not function correctly.

11. Direct Marketing

We may occasionally send information relating to:

• Tax updates
• Legislative changes
• Accounting and bookkeeping information
• Business advisory content
• Service announcements
• Educational resources

You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link provided in communications.

12. Access to Personal Information

You may request access to the personal information we hold about you by contacting us in writing. We may require proof of identity before providing access.

In certain circumstances permitted by law, access may be refused. If this occurs, we will provide reasons where required.

To request access, contact: admin@prztax.com.au

13. Correction of Personal Information

If you believe the personal information we hold about you is inaccurate, incomplete, out of date or misleading, please contact us and we will take reasonable steps to correct the information.

14. Retention of Information

We retain personal information for as long as necessary to:

• Provide our services
• Meet legal and regulatory obligations
• Comply with taxation record-keeping requirements
• Resolve disputes and enforce agreements

When information is no longer required, it will be securely destroyed or de-identified where appropriate.

15. Third-Party Websites

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, content or policies of external websites and encourage users to review their privacy policies separately.

16. Privacy Complaints

If you believe we have breached your privacy rights, please contact us first so we can investigate and attempt to resolve the matter:

Email: admin@prztax.com.au

We will respond within a reasonable timeframe. If you are not satisfied with our response, you may contact:

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, business practices or services. The latest version will always be available on our website and will become effective upon publication.